Orders

Order
Tracking

Track your Velar order in real time.

📦

Track Your Order

Enter your order number and email address to check the status of your delivery.

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How It Works

Step 1 — Confirmation

After placing your order, you'll receive a confirmation email with your order number.

Step 2 — Processing

Your order is being prepared by our team. This typically takes 1–2 business days.

Step 3 — Shipped

Once shipped, you'll receive a tracking number via email. Use it above or on the carrier's website.

Step 4 — Delivered

Your order arrives at your doorstep. Enjoy your new Velar piece!

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Order Statuses

Pending

Your order has been received and is awaiting payment confirmation.

Processing

Payment confirmed. Your order is being prepared for shipment.

Shipped

Your order is on its way. Track it using the number provided in your shipping email.

Delivered

Your order has been successfully delivered.

On Hold

There may be an issue with your order. Please check your email or contact support.

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Need Help?

If you haven't received your tracking information within 3 business days of ordering, or if your tracking shows no updates for more than 5 days, please contact us.

Have your order number ready when contacting support for faster assistance.

Can't Find Your Order?

Our support team will help you locate your shipment.

Contact Support