Privacy
Policy
Your privacy matters. Here's how we protect it.
This privacy notice for Velar ("we," "us," or "our") explains how we collect, use, and protect your personal information when you use our services, including:
- Visiting our website at velar.ma
- Engaging with us through social media, email, or events
If you do not agree with this privacy policy, please do not use our services. For questions, contact us at support@velar.ma.
Key Points
Personal Information
Name, email, phone number, shipping address, payment details, and information you provide when contacting us.
Automatic Collection
IP address, browser/device type, location (if enabled), and usage data collected automatically.
How We Use It
To provide and improve our services, process orders, communicate with you, prevent fraud, and comply with legal obligations.
Sharing
Only with trusted service providers (e.g., payment processors, shipping partners) and as required by law. We do not sell your data.
Your Rights
Access, correct, or delete your personal data, and opt out of marketing communications at any time.
Information We Collect
Information you provide
When you register, make purchases, contact support, or subscribe to our newsletter, we collect information you voluntarily share with us.
Automatically collected information
Device type, IP address, browser, location, and usage data. We also use cookies and similar technologies to improve your experience.
How We Use Your Information
- To process orders and payments
- To provide customer support
- To improve our website, products, and services
- To send updates, promotions, and marketing communications (you may opt out anytime)
- To comply with legal obligations and prevent fraud
Sharing Your Information
We may share your information with:
- Service providers: Payment processors, shipping companies, and IT service providers
- Legal authorities: When required by law or to protect rights and safety
We do not sell your personal information. Ever.
Cookies and Tracking
We use cookies and similar technologies to improve your experience and show relevant offers. You can manage cookies in your browser settings.
Your Rights
Depending on Moroccan and applicable privacy laws, you may:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Withdraw consent for data processing where applicable
To exercise your rights, contact support@velar.ma.
Children
Our services are not directed to anyone under 18. We do not knowingly collect personal information from minors.
Updates to This Privacy Policy
We may update this policy from time to time. The latest version will always be available on our website.
Questions About Your Data?
If you have questions about this policy or your data, we're here to help.
Contact Us